Home › E-Juice › Max 2
Al Fakher Max 2 Warranty and After Sales Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Max 2 line.
There is no shortcut on warranty and after sales: the Max 2 rewards preparation and punishes improvisation.
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Why warranty and after sales matters on the Max 2
A clear dead on arrival policy removes friction for retail partners.
The most common mistake is optimising for the first order instead of the fourth, which is where Max 2 economics actually settle.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Max 2 |
| Brand | Al Fakher |
| Category | E-Juice |
| Battery | 800 mAh |
| Output range | 5-80 W |
| Capacity | 6.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 50 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
A written internal standard for warranty and after sales makes onboarding new account managers far quicker and reduces avoidable errors.
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Checklist
- Review the reorder point after one full selling cycle.
- Agree in advance who pays for return freight on a defect claim.
- Retain one sealed sample carton from every batch for reference.
- Verify that artwork matches the approved compliance template.
- Record the arrival condition with photographs on the day of delivery.
- Request batch photographs and a packing list prior to shipment.
Commercial terms
Payment history is the single most reliable route to better terms, more than total annual volume.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (108 units) | Tier 1 | 7-12 days |
| Pallet (1584 units) | Tier 2 | 7-12 days |
| Container (9199 units) | Tier 3 | 14-21 days |
Frequently asked questions
What warranty applies to Max 2?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
Related reading
- How to Source Al Fakher Max X: Minimum Order Quantity
- Al Fakher Gold Ultra: Airflow Tuning for Distributors
- Carton and Pallet Configuration Guide for Al Fakher Royal Pro
- How to Source Al Fakher Prime X: Advanced Usage Settings
- Al Fakher Classic Plus Freight Insurance and Risk Cover Explained
- Al Fakher Mint Ultra Warranty and After Sales Explained