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Al Fakher Gold 5 Warranty and After Sales Checklist 2026

Published 2026 · VapeWholesaleHub trade desk

Warranty and after sales handling define the long term reputation of a Gold 5 line.

What follows is a practical view of warranty and after sales for the Gold 5, written for people who place repeat orders rather than one off buys.

Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.

Why warranty and after sales matters on the Gold 5

A clear dead on arrival policy removes friction for retail partners.

Retail staff rarely ask about warranty and after sales directly, but their questions almost always lead back to it.

Spare parts availability matters more than warranty length in practice.

Reference specification

Item	Value
Model	Gold 5
Brand	Al Fakher
Category	E-Juice
Battery	900 mAh
Output range	8-30 W
Capacity	6.0 ml
Charging	Magnetic dock
Coil options	1.0 / 1.2 ohm
Carton quantity	50 units

Tracking return reasons feeds directly into the next sourcing decision.

Practical notes for buyers

Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Gold 5.

A written internal standard for warranty and after sales makes onboarding new account managers far quicker and reduces avoidable errors.

Checklist

Confirm the exact configuration in writing before the deposit is paid.
Request batch photographs and a packing list prior to shipment.
Verify that artwork matches the approved compliance template.
Record the arrival condition with photographs on the day of delivery.
Check carton quantities against the commercial invoice line by line.
Log sell through by account for the first eight weeks.

Commercial terms

Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.

Volume tier	Indicative unit level	Lead time
Carton (154 units)	Tier 1	14-21 days
Pallet (1604 units)	Tier 2	30-45 days
Container (16910 units)	Tier 3	7-12 days

All figures above are indicative working ranges used for planning. Final specification and commercial terms are confirmed in writing before any deposit.

Frequently asked questions

What warranty applies to Gold 5?

Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.

Can packaging be adjusted for our market?

Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.

Do you support long term supply agreements?

Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.

What happens if a batch fails inspection?

The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.

Final word

A short quarterly review of these points will keep the Gold 5 range healthy without consuming the week.

Trade enquiry

Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.

Tel: +86 13711127975WhatsApp: +86 13711127975WeChat: +86 13711127975